IT services refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes.
The IT services market can be segmented by the type of skills that are employed to deliver the service (design, build, run).
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Why You Should Outsource IT
Companies of all sizes will, at some point, consider IT companies — when their current software, hardware, data storage, or networking needs grow beyond the skills or scheduling resources of their own staff. Think about hiring an IT service company.
Growth/Scaling
Keeping an in-house IT department can be expensive. IT professionals expect to be paid for their knowledge and expertise (rightfully) and turnover in these positions is historically high. To grow their company’s technical scope and business reach, many SMBs look to outsourced IT, saving money in the long term that they would otherwise spend maintaining an internal IT team.
Distributed Teams
Companies that maintain remote and distributed teams will find that much of their IT lives in the cloud. These companies may also find that hiring an ITaaS company to connect and implement their various subscription software makes financial sense, since the service companies are implementation and integration experts. These companies can monitor software for updates and upgrade your systems uniformly, which reduces downtime.
Lack of Employee Resources
Most IT service companies provide bundled software and hardware at a lower price than many SMBs can afford. The best part about these bundled services is that they include support and maintenance. Your team can continue running the business instead of parsing server logs and getting 2 a.m. calls about system outages. Small businesses running on tight budgets can re-invest in core business, rather than damage control.
Employees are the most expensive part of running a business, but managing your technology assets takes a close second. The time and effort required to track and maintain your devices can be a full-time job, but many ITaaS companies provide device upkeep services that will keep your employees running for a flat, monthly fee.
Security Concerns
As companies expand and bring on more customers and partners, overlooked security can become a huge liability. While you could train your staff to learn to implement highly secure data environments, IT service companies specialize in security. Whether it’s on-premise or in the cloud, ITaaS can bring your company ready-made or custom ordered security to keep your customer and employee data safe.
